Frequently Asked Questions
Tee Beaver is a Canada-based brand.
Our products are printed and shipped by trusted production partners located in different regions to ensure efficient delivery and consistent quality.
Depending on your location and the item ordered, your package may ship from a facility outside Canada.
You can reach us anytime at support@teebeaver.com.
We’re always happy to help and aim to respond as quickly as possible.
All Tee Beaver apparel is printed on demand using modern, high-quality digital printing.
We work with trusted production partners who use direct-to-garment (DTG) printing, which allows for:
- Soft, breathable prints
- Long-lasting colors
- High-resolution detail
Each item is printed only after you place an order, carefully inspected, and shipped directly to you.
No — you can check out as a guest.
Creating an account is optional, but it allows you to:
- View your order history
- Track orders more easily
- Check out faster next time
You’ll receive order and tracking updates by email either way.
All Tee Beaver products are made to order and shipped directly from our production partners.
- Production time is typically 2–5 business days
- Shipping times vary based on location and shipping method
- Once shipped, you’ll receive a tracking email
International orders may be subject to customs duties, taxes, and carrier fees, which are the responsibility of the customer.
Delivery times are estimates and may be affected by carrier delays, customs processing, or peak seasons.
We accept secure online payments through our checkout.
Available payment methods may include:
- Major credit and debit cards
- Digital wallets (such as Apple Pay or Google Pay)
- Other options shown at checkout
All payments are processed securely. We do not store your payment details.
Please refer to the size chart on each product page before ordering.
Because all items are made to order, we’re unable to offer size exchanges.If you’re between sizes or prefer a more relaxed fit, sizing up is usually a safe choice.
Orders can only be canceled before production begins.
Once an order is in production or has shipped, it cannot be canceled, as it is printed specifically for you.
If you need to request a cancellation, please contact support@teebeaver.com immediately after placing your order and include your order number.
Once your order ships, you’ll receive an email with a tracking link.
- Tracking becomes available after shipment, not at checkout
- You can follow your package directly on the carrier’s website
If you don’t see the email, please check your spam folder and confirm your email address at checkout.
At this time, in-person pickup is not available.
All Tee Beaver items are printed on demand and shipped directly from our print partners to your door.
Some orders may be shipped in separate packages.
This can happen when:
- Items are produced at different facilities
- Products are made by different print partners
- Items are ready to ship at different times
If your order is split:
- You’ll receive separate tracking emails
- Items may arrive on different days
- There is no extra shipping charge
This helps us deliver your items faster while maintaining print quality.
Generally, yes — depending on your country.
Import fees are not included in your Tee Beaver order total and are set by local customs authorities, not us.
European Union (EU)
- VAT applies to all imports
- Customs duties and handling fees may apply
- Fees are collected before delivery
United States (USA)
- Orders may be subject to customs duties and taxes
- Apparel duties depend on classification
- Fees are the customer’s responsibility
Australia
- Orders under AUD $1,000 are usually exempt
- Orders over AUD $1,000 may incur GST (10%), duties, and fees
New Zealand
- GST (15%) applies to imported goods
- Customs or clearance fees may apply
Rest of World
· Customs rules vary by country. Duties and taxes depend on product type and declared value.
Tip: Check your country’s customs website before ordering to avoid surprises.
Because all Tee Beaver products are made to order, our return policy is slightly different.
Returns for Change of Mind
We do not accept returns or exchanges for:
- Wrong size ordered
- Change of mind
- Incorrect color or style selection
Please double-check all details before ordering.
If your item arrives damaged, defective, or incorrect, we’ll replace it or issue a refund.
To qualify:
- Contact us within 7 days of delivery
- Include your order number
- Provide clear photos
Most approved claims do not require returning the item.
- Clearance or discounted items
- Gift cards
- Custom or personalized products
International customs fees are non-refundable.
We do our best to display colors accurately, but actual colors may vary slightly due to screen settings, fabric dye lots, and the printing process.
We begin production shortly after an order is placed.
Because items are made to order, changes or additions are usually not possible.If you notice an issue right away, contact us as soon as possible — changes are not guaranteed.